Introduction
phefxirechunxod ("we," "our," or "us") is a New Zealand-based travel planning service provider committed to protecting your privacy in accordance with the Privacy Act 2020 and other applicable New Zealand privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our travel planning services and visit our website.
Our Contact Details:
Galeo Estate, Redwood Valley 7081, New Zealand
Email: question@phefxirechunxod.world
Phone: +64 21 629 498
Information We Collect
Under the Privacy Act 2020, we only collect personal information that is necessary for our functions and activities. We collect information that you provide directly to us when you:
- Contact us through our contact form or by email/phone
- Request travel planning services for New Zealand destinations
- Subscribe to our communications or newsletters
- Interact with our website or social media channels
- Provide feedback or testimonials
The types of personal information we may collect include:
- Name and contact information (email address, phone number, postal address)
- Travel preferences, requirements, and itinerary details
- Payment information (processed securely through third-party providers in compliance with PCI DSS standards)
- Communication preferences and marketing consent
- Information about your travel party (number of travelers, ages, special requirements)
How We Use Your Information
We use your personal information only for the purposes for which it was collected, as permitted by the Privacy Act 2020. We use the information we collect to:
- Provide, maintain, and improve our New Zealand travel planning services
- Process your service requests and communicate with you about your travel plans
- Send you service-related information and updates (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations under New Zealand law and protect our legal rights
- Improve our website and services based on usage patterns
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. In accordance with the Privacy Act 2020, we may share your information only in the following circumstances:
- With service providers who assist us in operating our business and providing services to you (e.g., accommodation providers, activity operators, transport companies) - these providers are bound by confidentiality obligations
- When required by New Zealand law, court orders, or regulatory authorities
- To protect our rights, property, or safety, or that of our clients
- In connection with a business transfer or merger, with appropriate notice to affected individuals
- With your explicit consent for specific purposes
When we share information with third parties, we ensure they comply with New Zealand privacy laws and use your information only for the purposes we specify.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in compliance with the Privacy Act 2020. This includes:
- Secure data storage and transmission (SSL encryption)
- Access controls and staff training on privacy obligations
- Regular security assessments and updates
- Secure disposal of information when no longer needed
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights Under Privacy Act 2020
Under New Zealand's Privacy Act 2020, you have the right to:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate, incomplete, or misleading information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to processing of your personal information in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
- Complaint: Make a complaint to the Privacy Commissioner if you believe we have breached the Privacy Act
To exercise these rights, please contact us using the details provided above. We will respond to your request within 20 working days as required by the Privacy Act 2020.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations (including record-keeping requirements under New Zealand law), resolve disputes, and enforce our agreements. Typically, we retain travel planning information for up to 7 years after the completion of services, unless a longer retention period is required by law.
International Transfers
If we transfer your personal information outside New Zealand, we will ensure appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020. This may include ensuring the receiving country has adequate privacy protections or implementing contractual safeguards.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.
Privacy Complaints
If you believe we have breached the Privacy Act 2020 or mishandled your personal information, you have the right to make a complaint to:
Privacy Commissioner of New Zealand
Office of the Privacy Commissioner
PO Box 10094, Wellington 6143
Phone: 0800 803 909
Email: enquiries@privacy.org.nz
Website: www.privacy.org.nz
We encourage you to contact us first to resolve any concerns, as we are committed to addressing privacy issues promptly and fairly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights under the Privacy Act 2020, or want to make a privacy-related inquiry, please contact us at:
Email: question@phefxirechunxod.world
Phone: +64 21 629 498
Address: Galeo Estate, Redwood Valley 7081, New Zealand
We aim to respond to all privacy inquiries within 20 working days as required by the Privacy Act 2020.